Customer understanding for people who build software
See which customers need you today.
Atune reads how people use your product and gives you a short list: who is stuck, who is slipping, why, and what to send. No dashboards to build, nothing to configure.
The Atune Inbox, with example data
Know your customers without becoming a customer success team.
- 01InstallOne SDK, or Twilio SegmentOne command in your app. Already on Segment? Add Atune as a destination, no code change.
- 02AnswersNo dashboards to buildNo funnels, tracking plan or health-score formulas to set up. Atune works it out and tells you who needs you.
- 03CostNo AI pricingThe AI work runs on the Claude Code or Codex you already pay for. Your Atune bill stays flat and predictable.
One command. Or no code at all.
Run npx atune init in a Next.js app and it wires itself in. On any other backend, call track() or post to the HTTP API. Already sending events to Twilio Segment? Add Atune as a destination and you are done.
- Next.js, any Node backend, or plain HTTP from any language
- Twilio Segment: track, identify and group map straight in
- Events are kept from the first one, even before setup is complete
Answers, not another dashboard.
No funnels to define, no health-score formulas to tune, no charts to read. Atune works out which actions mean a customer got value, and puts the few who need you in one Inbox: why, how sure it is, and what to say.
- Onboarding, customer success and expansion in one list
- Every action explains why, and says so when the data is too thin to tell
- Accounts and users are scored for you, with nothing to set up
Your AI. Our understanding. No markup.
Atune's AI work, from understanding your product to drafting outreach, runs on the Claude Code or Codex subscription you already have. We don't resell tokens or add an AI surcharge, so your bill doesn't jump when usage does.
- Connect Claude Code or Codex with one command
- Ask about your customers from your agent over MCP, with cited answers
- A plan price that grows with your product, not with AI usage
Skip the setup project.
- The usual way: Build dashboards and hope someone reads themWith Atune: An inbox that tells you who needs you
- The usual way: Write a tracking plan and define funnelsWith Atune: Atune learns which actions mean a customer got value
- The usual way: Tune a health-score formulaWith Atune: Scores from real usage, with nothing to configure
- The usual way: Pay extra for AI tokens or answersWith Atune: AI runs on your own Claude Code or Codex
- The usual way: Hire a customer success teamWith Atune: A short list you can act on yourself
You built the app. Atune shows you what happens after sign‑up.
- 01
Connect
Run npx atune init, call track() from any backend, or point Segment at Atune. Events are kept from the first one, even if setup isn't finished.
- 02
Atune learns your product
It reads what users actually do and works out which actions mean they got value. You don't define anything.
- 03
Act on a short list
The Inbox shows the trials that haven't found value, the customers going quiet and the accounts ready to grow. Each with the reason and a draft.
Privacy
Open to EU/EEA teams
The beta is limited to software teams in the EU and EEA.
Identity only when you send it
Names and emails are processed only after you accept the DPA and call identify().
No tracking tricks
Atune captures your users' behaviour without fingerprinting, third-party cookies or reading request bodies.
Details in the privacy notice and DPA.